ManageZee - Terms & Privacy Policy

This page includes the Terms of Use and Privacy Policy for ManageZee.

Privacy Policy

1) Personal Data We Collect

Depending on how you use the App, we may collect and process the following categories of data.

Optional user contact data

You may optionally provide your email address and your own phone number, where applicable. This information may be used for account recovery, support, data deletion requests, device replacement assistance and service-related communications.

Monitored phone numbers

When you add a phone number to the App for lawful parental control purposes, we process the monitored phone number in order to provide the Service.

You are responsible for ensuring that you have parental authority, guardianship authority, or another legally recognized child-protection authority where applicable to add and monitor that number.

Device identifiers

We may collect device identifiers, such as Android ID, app instance identifiers or similar technical identifiers, to operate the Service, associate the App installation with service data, prevent abuse, manage credits and support technical troubleshooting.

Purchase and transaction data

When you purchase credits through Google Play or Apple App Store, we may process purchase tokens, transaction identifiers, receipt data and related purchase status information. We do not directly process your payment card details.

Online presence status and statistics

We process online presence information related to monitored numbers, including online/offline status, timestamps, presence history, usage statistics and aggregated or derived presence patterns.

Crash logs, analytics and technical server data

We may collect crash logs, diagnostic data, performance information, analytics events and standard server logs to improve stability, fix errors, understand app usage, deliver the Service, prevent fraud and maintain security.

2) How We Use Personal Data

We use personal data to provide and operate the App, enable online presence monitoring for selected numbers, generate presence history and statistics, manage credits and in-app purchases, verify purchase tokens and transaction identifiers, prevent fraud, abuse and unauthorized use, provide support and respond to user requests, support optional account recovery and data deletion requests, send service-related notifications, analyze app performance and fix crashes, improve functionality, reliability and user experience, comply with legal, regulatory, accounting and platform obligations, and enforce our Terms of Use.

We do not sell your personal data.

3) Prominent Disclosure

This Prominent Disclosure summarizes the core monitoring, privacy, and permitted-use information related to ManageZee.

ManageZee is a non-invasive parental control and family digital wellbeing app intended for parents and legal guardians who wish to better understand online presence patterns of minors under their care.

ManageZee processes limited online presence information and related statistics, where such information is technically available.

The App does not access, read, store, analyze, intercept or disclose WhatsApp messages, chat contents, media files, photos or videos exchanged in chats, voice notes, documents, calls, call recordings, contact lists, address books or private conversations.

ManageZee is not affiliated with, endorsed by, sponsored by or officially connected with WhatsApp LLC, Meta Platforms, Inc. or any of their affiliates.

4) Legal Bases for Processing

Where applicable data protection laws require a legal basis, we process personal data based on one or more of the following grounds: performance of a contract, legitimate interests such as service operation, security, fraud prevention, diagnostics and improvement, consent where required for optional features, analytics, notifications or specific processing activities, compliance with legal obligations, and parental authority or guardianship authority where the App is used lawfully for parental control purposes.

5) Credits and Purchases

ManageZee uses credits purchased through in-app purchases. Unless otherwise stated in the App, 1 credit allows monitoring of 1 selected phone number for 1 day.

Purchased credits do not expire. Users decide how to allocate and use their credits.

Payments and refunds are handled according to the rules of the platform through which the purchase was made, such as Google Play or Apple App Store.

We may process purchase data to deliver credits, verify transactions, prevent fraud, provide support and comply with accounting or legal obligations.

6) Push Notifications

The App may use push notifications to provide service-related alerts, reminders or updates connected to the functionality of the App. You can manage push notification permissions through your device settings.

7) Third-Party Services and Data Sharing

We may share or process data through selected third-party service providers that help us operate the App, including Google Play Billing, Apple In-App Purchase and App Store services, Firebase Crashlytics, Firebase Analytics or Google Analytics, Firebase Cloud Messaging, cloud infrastructure, hosting, database and data center providers, and email or communication service providers.

These service providers process data only as needed to provide their services to us and are not permitted to use the data for unrelated purposes, except as allowed by their own terms and applicable law.

We may also disclose personal data if required to do so by law, court order, regulatory authority, app store policy, security requirement or to protect our rights, users or the public.

8) International Data Transfers

Your data may be processed in Switzerland, the European Union, the United States or other countries where we or our service providers operate.

Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections, industry-standard encryption, technical security measures and reliance on service providers that maintain appropriate data protection commitments.

9) Business Transfers

In the event of a merger, acquisition, reorganization or sale of assets, personal data may be transferred as part of that transaction, subject to appropriate notice and safeguards required by applicable law.

10) Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data categoryRetention period
Monitored phone numbersUntil the user deletes them or requests deletion
Presence history and statisticsUp to 24 months
Device identifiersWhile the App or Service remains active on the device or as reasonably necessary for service operation, fraud prevention and support
Purchase tokens and transaction dataAs long as necessary to manage credits, purchases, refunds, disputes, fraud prevention and legal/accounting obligations
Crash logs and analytics dataUp to 24 months
Optional email address or user phone numberUntil the user removes them or requests deletion, unless retention is required by law
Technical server logsFor the period reasonably necessary for security, diagnostics, abuse prevention and service operation

We may retain limited information where necessary to comply with legal obligations, resolve disputes, prevent abuse, enforce our Terms or protect our legal rights.

11) Data Deletion Requests

You may request deletion of your personal data by contacting us at sentinel.zee@gmail.com.

You may also use the data deletion request page available at: Remove.

When requesting deletion, please provide enough information for us to identify the relevant data, such as the email address, device information or other identifiers associated with your use of the App.

We will process deletion requests in accordance with applicable law. Some data may need to be retained where required for legal, accounting, fraud prevention, security, dispute resolution or app store compliance purposes.

12) Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, object to certain processing activities, request restriction of processing, request portability of certain data, withdraw consent where processing is based on consent, and lodge a complaint with a competent data protection authority.

To exercise your rights, contact us at sentinel.zee@gmail.com. We may need to verify your identity before responding to certain requests.

13) Children and Minors

ManageZee is intended for use by parents or legal guardians who are legally able to accept the Terms of Use. The App is not intended for direct use by children or minors as account holders or purchasers.

Where the App is used to process online presence information relating to a minor, the user is responsible for ensuring that they are the parent or legal guardian of the minor and that the use of the App complies with applicable laws.

14) Security

We use industry-standard encryption and appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no system, network, app, encryption method or transmission method can be guaranteed to be completely secure. You are responsible for using the App lawfully and protecting access to your device, email account and app store account.

15) No Sale of Personal Data

We do not sell personal data. We do not use the App to access, read or sell message contents, private conversations, media files, calls or contact lists.

16) Analytics and App Improvement

We may use analytics tools to understand how users interact with the App, measure performance, diagnose issues and improve features.

Analytics data may include app events, device information, usage patterns and technical diagnostics. Where required, analytics may be subject to user consent or device-level privacy settings.

17) App Store and Platform Providers

When you download the App, purchase credits or use platform services, Google Play, Apple App Store or other platform providers may process your data according to their own terms and privacy policies. We do not control how these platform providers process data independently from us.

18) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App, legal requirements, platform policies or our data practices.

When we make material changes, we will take reasonable steps to inform users, such as updating the effective date, displaying a notice in the App or publishing the updated Privacy Policy on our website.

Continued use of the App after the updated Privacy Policy becomes effective means that you acknowledge the updated policy.

19) Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Switzerland, subject to mandatory data protection rights that may apply in your country of residence.

Subject to mandatory consumer or data protection laws, the competent courts of Lugano, Switzerland shall have jurisdiction over disputes arising from or relating to this Privacy Policy or the Service.

20) Contact

ManageZee is operated by ProtAmb AG. The App may be published or distributed through app store developer accounts associated with Sentinel Zee Inc.

For questions about this Privacy Policy, contact: sentinel.zee@gmail.com

Terms of Use

1) Purpose of the App

ManageZee is a non-invasive parental control and family digital wellbeing app intended for parents and legal guardians who wish to better understand online presence patterns of minors under their care.

The App is designed to help parents or legal guardians monitor limited online presence information, such as online/offline status and related presence statistics, where such information is technically available.

ManageZee must be used only for lawful, transparent and responsible parental control and family digital wellbeing purposes.

2) Eligibility and Legal Capacity

The App is intended for use by parents or legal guardians who are legally able to accept these Terms.

By using the App, you represent and warrant that you are legally able to enter into these Terms, you are using the App for lawful parental control or family digital wellbeing purposes, you are the parent or legal guardian of the minor concerned, or otherwise hold another legally recognized child-protection authority where applicable, and you will not use the App for any unlawful, abusive, deceptive or unauthorized monitoring activity.

By downloading, accessing or using ManageZee, you agree to these Terms. If you do not agree to these Terms, you must not use the App or the Service.

3) Authorized Use Only

By adding or monitoring a phone number, you represent and warrant that you have parental authority, guardianship authority, or another legally recognized child-protection authority where applicable to do so.

You are solely responsible for ensuring that your use of the App complies with all laws, regulations and obligations applicable to you, including privacy, data protection, parental responsibility, telecommunications and child protection laws.

The App must not be used to monitor any person unless such use is lawful and consistent with these Terms.

4) Prohibited Uses

You must not use ManageZee for stalking, harassment, spying, secret surveillance, coercive control, partner, spouse or adult relationship monitoring, workplace or employee monitoring, monitoring friends, relatives or other adults outside a valid parental or legal guardianship context, intimidation, manipulation or abuse, unlawful investigation or profiling, violating privacy, data protection, telecommunications or other applicable laws, attempting to bypass technical, legal or platform limitations, reverse engineering, scraping, automated abuse or interference with the Service, or any purpose that could reasonably be considered illegal, abusive, deceptive or harmful.

We reserve the right to suspend or terminate access to the Service if we reasonably believe that the App is being used in violation of these Terms or applicable law.

5) User Responsibility and Prominent Disclosure

You are responsible for using ManageZee transparently and lawfully.

Where required by applicable law, you must provide clear notice and obtain any required consent before monitoring a phone number or processing presence-related information.

You must not misrepresent the purpose of the App, hide its use, or use it as a secret surveillance tool.

6) No Affiliation with WhatsApp or Meta

ManageZee may process online presence information related to WhatsApp accounts or phone numbers where technically available.

ManageZee is not affiliated with, endorsed by, sponsored by or officially connected with WhatsApp LLC, Meta Platforms, Inc. or any of their affiliates, products or services.

All third-party trademarks, service marks, logos and product names belong to their respective owners.

7) What the App Does Not Access

ManageZee does not access, read, store, analyze, intercept or disclose WhatsApp messages, chat contents, media files, photos or videos exchanged in chats, voice notes, documents, calls, call recordings, contact lists, address books or private conversations.

The App is limited to processing online presence status information and related statistics, where such information is technically available.

8) Account and Optional Email

ManageZee may be used without a full account registration. However, you may optionally provide an email address for purposes such as data recovery, support requests, device replacement assistance, continuity of service, data deletion requests and service-related communications.

You are responsible for providing accurate information and maintaining access to the email address you provide.

9) Credits and In-App Purchases

ManageZee is free to download. Certain features require credits purchased through in-app purchases.

The App does not currently offer subscriptions or recurring billing.

Credits may be purchased through Google Play Billing on Android and Apple In-App Purchase on iOS, when available.

Unless otherwise stated in the App, 1 credit allows monitoring of 1 selected phone number for 1 day.

You decide how to allocate and use your credits. Credits are consumed only when you activate monitoring for selected phone numbers according to the credit rules displayed in the App.

Purchased credits do not expire. However, use of credits remains subject to these Terms, applicable laws, platform rules, fraud-prevention measures, technical limitations and service availability.

10) Payments, Refunds and Store Rules

Payments are processed by the relevant app store or platform provider, such as Google Play or Apple App Store.

We do not directly process your payment card details.

Refunds, cancellations, billing disputes and chargebacks are handled according to the applicable rules and procedures of Google Play, Apple App Store or any other authorized platform through which the purchase was made.

We may verify purchases, receipts, purchase tokens or transaction identifiers to deliver credits, prevent fraud, handle support requests and comply with legal or accounting obligations.

11) Availability and Technical Limitations

The Service depends on technical systems, networks, third-party platforms, app store services, operating systems and other external factors.

We do not guarantee that online presence information will always be available, accurate, complete, uninterrupted or updated in real time.

Presence information may be unavailable, delayed, incomplete or inaccurate due to changes in third-party platforms or services, technical restrictions, network or server issues, app store or operating system changes, maintenance, legal or policy restrictions, security or abuse-prevention measures.

We may modify, limit, suspend or discontinue any feature of the Service where necessary for security, legal compliance, technical maintenance, platform compliance or business reasons.

12) Data Protection and Privacy

Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, retain and protect personal data.

By using the App, you acknowledge that personal data may be processed as described in the Privacy Policy.

13) Third-Party Services

The App may rely on third-party services for payments, analytics, crash reporting, push notifications, hosting, infrastructure, database services, communication and support.

Third-party services may have their own terms, privacy policies and technical requirements. We are not responsible for third-party platforms or services outside our reasonable control.

14) Intellectual Property

The App, Service, software, design, text, graphics, logos, features, interfaces and other materials are owned by or licensed to ProtAmb AG and are protected by applicable intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, lawful parental control and family digital wellbeing purposes.

You may not copy, modify, distribute, sell, rent, reverse engineer, decompile or attempt to extract the source code of the App, except where such restriction is prohibited by applicable law.

15) Suspension and Termination

We may suspend, restrict or terminate your access to the App or Service if you violate these Terms, you use the App for unlawful or abusive purposes, you misuse credits or payment systems, you attempt to interfere with the Service, we are required to do so by law, court order, app store policy or regulatory authority, or continued access would create security, legal, operational or reputational risk.

You may stop using the App at any time. You may also request deletion of your data as described in the Privacy Policy.

16) Disclaimer of Warranties

The App and Service are provided on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, we disclaim all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement and uninterrupted operation.

We do not warrant that the App will meet your expectations, that monitoring information will always be available or accurate, or that the Service will be free from errors, interruptions or technical issues.

17) Limitation of Liability

To the maximum extent permitted by applicable law, ProtAmb AG shall not be liable for indirect, incidental, consequential, special, punitive or exemplary damages, including loss of profits, loss of data, loss of goodwill, service interruption, device issues or third-party platform changes.

Nothing in these Terms limits liability where such limitation is not permitted by applicable law.

18) Indemnification

You agree to indemnify and hold harmless ProtAmb AG from and against any claims, damages, liabilities, losses, costs and expenses arising from your misuse of the App, your violation of these Terms, your unlawful monitoring of any person, your failure to obtain required authorizations or consents, your violation of privacy, data protection, telecommunications or other applicable laws, or any claim made by a monitored person or third party in connection with your use of the App.

19) Changes to These Terms

We may update these Terms from time to time to reflect changes in the App, legal requirements, platform policies or business practices.

When we make material changes, we will take reasonable steps to inform users, such as updating the effective date, displaying a notice in the App or publishing the updated Terms on our website.

Continued use of the App after the updated Terms become effective means that you accept the updated Terms.

20) Governing Law and Jurisdiction

These Terms are governed by the laws of Switzerland, without regard to conflict of law rules.

Subject to mandatory consumer protection laws that may apply in your country of residence, the competent courts of Lugano, Switzerland shall have jurisdiction over disputes arising from or relating to these Terms or the Service.

21) Contact

ManageZee is operated by ProtAmb AG. The App may be published or distributed through app store developer accounts associated with Sentinel Zee Inc.

For questions about these Terms, contact: sentinel.zee@gmail.com